UGC
Unban & governance control
At a glance
Key capabilities
What UGC focuses on before you open the full module list.
Plus 6 additional modules in the operator portal—see the full list below.
Overview
UGC account appeal tools
How this build fits Abyss PvP, instances, and patch-day workflows.
UGC (Unban & Governance Control) helps you organize appeals for NCSOFT restrictions and anti-cheat bans. It does not guarantee an unban.
Track cases, keep evidence in one place and follow up from the dashboard. Discord support can walk you through steps when needed.
What UGC covers
UGC (Unban & Governance Control) is an appeal workspace for NCSOFT account restrictions, anti-cheat bans, trade holds and security flags. Build custom workflows, automate dispute steps and track case status from one dashboard—not a guaranteed unban service.
Realistic expectations
Some anti-cheat bans cannot be reversed. UGC organizes evidence and follow-ups for NCSOFT review. Pair with [HWID Spoofer](/products/aion-2-cheats/hwid-spoofer/) when hardware is flagged, or a new account when reputation is burned.
Modules
What's included
Every module and overlay shipped with UGC—toggle and tune in the operator portal.
- Custom appeal workflows
- Restriction dispute automation
- Case documentation templates
- Status tracking dashboard
- Identity verification guide
- Evidence upload structure
- Timeline tracker
- Follow-up response templates
- Multi-platform support
Experience
In the client · After you buy
Use the screenshots above for UGC—below is what each layer means and how access works after checkout.
In-game layers
- Layer A
Bot controls
Full leveling worker panel over rocky open-world terrain.
- Layer B
Farm assist
Inventory, restock and market automation during farming.
- Layer C
Recovery profile
Recovery, Aether Energy and market listing options.
Guides
Learn more about UGC
Curated articles for setup, tuning, and patch-day checks that match this product.
FAQ
Questions about this page
Answers tied to what you are reading—visit the FAQ page for every topic.